Utility subsidies are available to nearly everyone. Here are the requirements to qualify for assistance.

Even if you are eligible for a subsidy, it may not be granted if your income is 0 UAH.

https://news.telegraf.com.ua/obshhestvo/2025-01-18/5894609-subsidiya-na-komunalni-dostupna-mayzhe-kozhnomu-umovi-otrimannya-dopomogi2025-01-18 07:59:52

In Ukraine, the allocation of subsidies for utility services for the heating period is currently underway. These subsidies are assigned from October 1 for the heating season and from May 1 for the heating season. When documents are submitted in January, the subsidy will be granted from that month until April 30.

To be eligible for a subsidy, one must meet certain criteria.

Not have any utility payment arrears exceeding 3 months totaling 680 UAH.
Not have unemployed adult members of the household who are not officially unemployed, students, or lack valid reasons for not having a job.
The living area exceeds 130 sq.m for apartments or 230 sq.m for houses (with exceptions for large families) – assistance is not provided for the excess living area.
Not own vehicles younger than 5 years or multiple cars younger than 15 years.
Other financial criteria, such as having deposits or making purchases over 100,000 UAH within a year. Exceptions include medical, educational expenses, and the purchase of a generator. For the latter, the amount increases to 150,000 UAH.

To apply for a subsidy, it is necessary to submit a application and income declaration. The application includes the household address, details of utility providers, and information about all residents and their family members. The declaration includes income and expenses for a specified period. In special cases, additional documents may be required, such as a rental agreement, IDP certificate, student income certificate, etc.

Submission methods:

Visit the local office of the Pension Fund of Ukraine, authorized by the local council or CNAP in person.
Online. Submit an application through the "Diia" portal or the web portal/app for smartphones of the Pension Fund of Ukraine.
By mail to the address of the Pension Fund of Ukraine.

Previously, "Telegraph" reported that a decision on the allocation of a subsidy should be expected within 30 days. You can use the shortened application form, in which case the Pension Fund will find most of the required data independently.